Terms of Use

These Terms of Use (together with the documents referred to on it) tells you about the terms and conditions under which you use our website. By using the website, either as a registered or unregistered user, you agree to these terms and conditions, so please read them carefully before you start. If you do not agree to these terms of use, please refrain from using our site.

Information About Us

firetrap.com is a site operated by Firetrap (we, our, us). We are registered in England and Wales under company number 06836684. Our registered office is at: FIRETRAP LIMITED, UNIT A BROOK PARK EAST ROAD , SHIREBROOK, MANSFIELD, NG20 8RY. Our VAT number is 131118561.

Purchasing Products Through Our Site
For the terms and conditions that govern the sale and supply of products via this website, please see the Terms and Conditions page (link below).

Your Information
When using our website you will be asked to submit personal information when you purchase products, email a friend, sign up for our newsletter or amend you account information. The information you supply must be complete and accurate, and you must not impersonate another person, use a false name, or use a name that you are not authorised to use, or provide any false details about your address or delivery. In the future we will make other services available on our website, which, if you want to use them, will require you to submit you personal information.

For more information regarding the treatment of your data, please see our privacy policy.

Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Password/Account Security
Your information stored on our website can be accessed by you and is password protected. You are responsible for keeping your password confidential and for any activities that occur on your account. If you are worried that your login details are being mis-used, please get in touch with Customer Services. We retain the right to deactivate accounts at any time and at our sole discretion.

Third Party Services
As well as the services available on our website provided by us, we will also make third party services available. We have no control over the provision or performance of these services and you must register and interact with them directly. You use these services at your own risk and we take no responsibility for any loss or damages that may occur as a result of your use of them.

Liability
Although we have taken the utmost care in the set-up and preparation of the content of this website, we cannot be responsible for any errors or omissions, inaccuracies or information that is incorrect or for any technical problems you may experience during your use of the site. If you notify us of any errors we will do our utmost to correct the errors as soon as we can.

Insofar as we are permitted by law, we exclude all liability (in contract, negligence, or otherwise) for any and all damages and losses (whether direct, indirect or consequential loss or damage) that you or third party may suffer as a result of using or reliance upon our website.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Intellectual Property
"Firetrap" is a registered trade mark of Firetrap

We are the owner of or licensee of all intellectual property in our website. We either own or hold the licence for all trade marks, and all other marks, trade names, brand names, business names, illustrations, images, logos, registered or unregistered designs, copyrights and other intellectual property rights which appear on our site and in the material published on it. You may use these rights for you own personal or non-commercial use in accordance with these Terms of Use.

You must not modify any materials from this website you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Acceptable Use
In using the site there may be opportunities for you to create your own content, for example, the Email A Friend facility. When creating such content, you must not:

–      Send, or procure the sending of, any unsolicited or unauthorized advertising or promotional material.
–      Misrepresent your identity or give the impression that the content originates from us.
–      Generate content that is threatening, abusive, invasive of another party’s privacy, defamatory of any person, obscene, offensive, inflammatory or hateful, or is likely to cause annoyance, inconvenience, needless anxiety, harassment, alarm to any other person.
–      Promote material that is either sexually explicit or incites violence or discrimination based on age, sexual orientation, race, sex, religion, disability or nationality.
–      Infringe any copyright, trademark or database right of any other person.

Viruses, Hacking and Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to Our Site
You may link to our homepage, provided that:
–      No form of association or approval is implied where none exists
–      The linking does not cause damage or take advantage of our reputation
–      The linking is fair and legal

The website you link from must comply with all local, national and supranational law.

You may not link to any page other than the homepage and you may not frame the homepage on another site.
We reserve the right to withdraw our permission to link to our site without notice.

Variations
We may revise these Terms of Use at any time by amending this page. You should check this page from time to time to take notice of any changes we make.

Severability
If any of these Terms of Use is held to be invalid, the remaining terms and conditions shall continue to be valid to the fullest extent permitted by law.

Jurisdiction and Applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country. These Terms of Use are governed by English law.

Complaints
Our aim is to delight our customers. If you feel we have fallen short of this goal, or if you are unhappy about any aspect of our site, or services you receive as a result of its use, please contact Customer Services.