Contact Us

Our friendly and helpful customer care team are here to help with any queries you might have.

Call Us: 0208 753 0357

*Calls are charged at a local rate and may be recorded or monitored for training purposes. Please note all times are GMT/BST

Email Us: customer.services@firetrap.com

Write To Us:    Firetrap.com Customer Service
                          1 Western Avenue Business Park
                          Mansfield Road
                          London
                          W3 0BZ

Customer Service is open Monday to Friday 9am-5pm excluding Bank Holidays

Please visit DELIVERY INFORMATION and RETURNS & REFUNDS for further information on delivery and returns.

For your nearest store please refer to the Our Stores section.

Alternatively please refer to our Customer Service menu or Frequently Asked Questions. Thank You.

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Thanks for visiting Firetrap.com

Unfortunately we aren't able to deliver outside of the UK just yet... But watch this space, we're working on it!
If you want to know when Firetrap will be able to deliver to selected European countries, sign up to our mailing list and we'll let you know as soon as it happens (and we'll give you 10% off your first order as a thank-you for waiting so long!).

Thanks,
Firetrap

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Information

Apologies, but we don't currently deliver outside of the UK- this order is unavailable.
We're hard at work on delivering to selected European countries, so please check back soon!