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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

QUESTION - I think part of my order is missing. Is it on its way?

ANSWER

Sometimes your goods will be delivered on different dates, so first of all, check your emails from us to see if any of your items will be arriving separately. You will not be charged any additional postage costs.

If there is a 0 in the quantity column on your invoice this means that unfortunately we did not have the stock of the item to send to you.

If the delivery note says an item should be in your parcel but it isn't, please use our the contact form below to get in touch with us letting us know which item(s) you believe are missing.

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Still can't find the right answer?

Use our contact form to get the answers you need.

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View our store finder to find all our stores in your area.

Delivery cost

How much is delivery to my country?

View our delivery table to see how much it costs for delivery.

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