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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

QUESTION - How do I register an account?

ANSWER

To be able to buy via Firetrap you will need to register an account with us. To do this you will need an email address and a contact phone number. Setting up an account will also allow you to order without having to fill in your name and address details every time you shop and will also give additional benefits such as regular newsletters, you'll also be one of the first to know when we have special offers and discounts.

Once registered, you can update your details using the My Account section. If you need to add an alternative shipping address, simply click the link to enter a new address within the Address Book section of My Account.

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